Esy Pet Help with Emily
Click on any of the following Topic areas to continue
Front Desk / Groomer
New Pet Owner Registration
Introduction
How to Register as a New Pet Owner
How to update Pet Owner Demographics
How to Register New Pet(s)
How to update Pet Demographics
How to Create a Same-Day Appointment
How to Create a Future Appointment
How to reset Customer Security Password
How to create a Customer online account
How to update Notification setup
How to update Linked Accounts
How to upload Vaccination documents
How to sign Waivers
How to add a Credit Card on file
Front Desk / Groomer
Appointment Request
Introduction
How to Schedule an Appointment
How to Reschedule an Appointment
How to block a schedule as "Unavailable"
How to request vaccination document
How to request waiver documents
How to Add Appointment to Outlook or Google Calendar
How to setup a Deal between Bather and Groomer
Front Desk
Check-In Process
Introduction
How to Create a Same-Day Appointment
How to Create a Future Appointment
How to Check-In the Pet
How to assign a catalog picture to the groom service
How to obtain waivers or other signatures needed
How to initiate Wellness Exam
How to initiate AI Image Analysis and promote products and services
How to receive a Pre-payment
How to Assign Pet to a cage
Bather Tasks
Introduction
How to setup Schedule Screens
How to make Deals with Groomers
How to Grab or re-assign a bath task
How to work the Bather Tasks from Notification List
How to work the Bather Tasks from Appointment Book
How to assign pet to a cage.
Review the deals $ made for the day
How to Add Appointment to Outlook or Google Calendar
Groomer Tasks
Introduction
How to setup Schedule Screens
How to make Deals with Bathers
How to Grab or re-assign a bath task
How to work the Groomer Tasks from Notification List
How to work the Groomer Tasks from Appointment Book
How to take before/after pictures
How to use Voice Commands to dictate the Grooming Note
How to initiate AI Image Analysis and promote products and services
How to initiate AI Image Analysis to identify visible concerns
How to message the Pet Owner
How to assign pet to a cage
Review the deals $ made for the day
How to Add Appointment to Outlook or Google Calendar
Front Desk
Check-Out Process
Introduction
How to Check-Out the Pet
How to Generate an Invoice
How to receive Payment
How to Create a Future Appointment
How to Create Recurring Appointments
Post-Visit
How to add a review on Facebook
How to Review us on Google link
How to Complete Customer Satisfaction Survey
